Frequently Asked Questions

At the recommended 2 – 3 mph and depending on traffic, your drive through experience should take 20 – 30 mins.
Yes! Buy your ticket and it is valid for a one-time use for any day the event is open for 2024.
We accept the following major credit cards: Visa & MasterCard. We will also be accepting cash at the gate!
Absolutely, yes! Please take as many pictures as you’d like and share them on social media! Use #TWOL to tag us!
We welcome all passenger vehicles with seating up to 8 people. We also encourage limousines and mini-buses with seating capacity up to 25 passengers and motorcoaches** with capacity of 55 people to travel through the holiday lights.

*Pricing varies per vehicle size.
**If available at your location

Yes, dogs are permitted to participate as long as they stay in the vehicle.
For your safety, we ask that you remain in your vehicle while you're at the THE WONDERLAND OF LIGHTS show. You will have great photo opportunities from inside the vehicle!
We do not offer refunds at the gate or online; however, you can email your ticket to a friend or family member to enjoy.
However, you can email your ticket to a friend or family member for them to enjoy.
*Season Passes are non-transferrable.
Please do not tailgate the vehicle in front of you. Keep a safe distance, as cars in front of you may stop suddenly. Be alert of slow or stopped vehicles.

Still have a question?

Contact THE WONDERLAND OF LIGHTS with any questions.
If you have lost your ticket, feel free to email us with your name and for which location and someone from our staff will assist you.

Email Us